The Goffin Heritage Homes Pillars

 We believe that having a strong commitment to your satisfaction with your home, and the process by which it is built, is the best way to do business. The way we deliver on this commitment is by adhering to certain values that drive every decision we make, we call it the Goffin Pillars, and they are the foundation on which we have built our business:

Communication

Advocacy

Transparency

Organization

Integrity

Communication

We pride ourselves in our ability to respond to your questions and concerns in a timely manner, whether it is a budgeting issue, a design issue a construction issue, or a warranty issue. We want your experience to be positive from start to finish. And we have found that open, honest communication is the key to ensuring your comfort and satisfaction with the building process and with your home ownership experience.

Advocacy

We are constantly advocating to get the best quality for the best price. It starts with design. We save clients thousands of dollars by identifying selections and design elements that are not cost-effective and helping you find alternatives that meet your goals and your budget. Once construction starts, we use superior products…we only use the best to build you the best. Our trade partners also become an integral part of our advocacy process. We include them from the beginning so that they are familiar with your home, which in turn helps them provide better value. Even through financing and closing, we are there to help provide recommendations and advice to ensure you are well taken care of.

Transparency

At Goffin Heritage Homes we offer full-transparency pricing. You can have complete confidence in knowing that you are getting quality materials and workmanship, and that neither we or our sub-contractors are cutting corners. Nor are we trying to squeeze out an extra few dollars of profit, because the profit has been set from the beginning. We understand that just about every home gets changed at some point. When you do want to discuss a change, we give you an estimate up front, before any work starts. You will always know exactly what your home will cost.

Organization

We have built a process that allows us to deliver consistent, quality homes on time and on budget, without surprises. From our very well documented selections process to our ability to identify and monitor critical steps to keep the construction of each project on track, our focus is on an organized build. Our goal is for our clients to enjoy the process and the experience of building their custom home, as much as they enjoy the home we build.

Integrity

There’s only one way we know how to do business–up front, open and honest. And when it comes to building your custom home, you should accept nothing less. We are known throughout the industry as a company with strong ethical principles, and believe that adhering to these principles is what allows us to succeed. When you build with Goffin Heritage Homes, we own the process. If it bears our name, we make sure that it lives up to the high standards we have set for ourselves, and the reputation we have painstakingly built.